Turn DMs into orders.
The AI sales agent for your store. It answers product questions, replies to comments, sends checkout links, and tracks orders — on Instagram, WhatsApp, and your website, 24/7 in 95+ languages.
Yes — 3 left in tan! Here you go:
Comments become customers.
“How much?” “Still available?” “Do you ship to Canada?” Lunichat answers every comment in seconds, moves the buyer to DMs, and sends the checkout link — even while you sleep.
Connect InstagramTurn browsers into buyers.
Trained on your catalog, size guides, and policies, the agent answers the question standing between a shopper and checkout — then recommends the product that actually fits.
Add it to your storeThe Mara fits up to 15.6". For a 16" you'll want the Mara Max —
“Where’s my order?”
Seven in ten store tickets are order-status checks. The agent looks up the order and replies with live tracking — on whichever channel the customer asked.
Returns, minus the tickets.
- 1Detects return intent.
“Too small”, “arrived damaged”, “want a refund” — caught in any phrasing, any language.
- 2Applies your policy.
Checks the order date, condition rules, and final-sale exclusions before promising anything.
- 3Sends the label — or hands off.
Prepaid label and confirmation on the spot; edge cases go to a human with full context.
Save the almost-sold.
A shopper with a checkout question doesn't email support — they leave. The agent answers in the moment, and captures the lead if they're still not ready.
Sell in 95 languages.
Cross-border shoppers ask about sizing, customs, and delivery in their own language. The agent answers in kind — natively, not translated.
Questions, before you sell.
Your next customer is already in your DMs.
Point Lunichat at your store, connect Instagram, and it starts selling in about 10 minutes.
Build your store agent